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Q: What is you build / turn-around time?

All products are made to order. Please allow 4 to 8 weeks. You will receive an order email once complete with all delivery and tracking details. This is once we have received full payment. 

Q: What materials do you use in your cabinets construction?

Our standard products and cabs are made from Birch Ply and English Ash Framing.

All orders can turned into custom orders and use a variety of hardwoods including oak and walnut.

Other hardwoods available on request.

Q: Can I get a different speaker or speaker combination than what is listed?

Of course. We can fit and source all major speakers from our vast array of suppliers. Please Contact us for more information.

Q. Do you offer custom configurations?

Yes we do. We are the UK specialist in custom orders. Take a look at our customs page, or contact us via our enquiry page.

 Q. Can you build a new enclosure for my Kit DIY Amp, Combo Amp or Separate my unit into a head and cab?

Yes, yes and yes. We pride ourselves on being able to build almost any enclosure you may be after. Also being able to turn combos into separate units and vice versa. Send us an email to find out more.

Q. Can I collect my order, rather than having it posted?

Yes, we are based in Norwich, Norfolk UK and welcome visitors. The kettle is always on.

 Q: Who do you use for shipping?

We use DHL Tracked Courier for all large shipments and Royal Mail for smaller items.

Q: Do you ship internationally? 
Yes, we ship worldwide. Please contact us for accurate shipping costs.

Q: What if there is a delay with the build?

On occasion we may have to back order items if they are out of warehouse stock, adding a little delay to orders. If this is the case we will email you and let you know.

Q: Do you offer Artist discounts?

Yes if you are a touring band we can discuss options and arrangements.

Please send us a email.

Wood Piles
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